AI photo survey
AI photo survey for removal companies
Customers photograph their rooms on their phone. You get a photo-based inventory and an estimated volume range. Most standard moves can be quoted from it; complex jobs may still need a home survey.
How it works
It's a link, not an app
You send a link. Your customer opens it on any phone and photographs each room.
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1
Create a survey link
Add the customer's name in your dashboard.
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2
Send it to your customer
By WhatsApp, email or text.
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3
They photograph each room
In their phone browser. No app.
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4
The inventory is listed
With an estimated moving volume.
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5
You get the photo survey
Inventory, photos, volume and contact details.
Illustrations of each step, with made-up customers.
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Ask for a retake
A photo too dark or a room half missing? Send a link that opens just that room.
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International moves
For moves abroad the report adds a container estimate: roughly how much of a 20 ft or 40 ft container it fills.
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Access details
Floors, lifts, parking and distance to the door for both addresses, in the customer's words.
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Your price, your call
A photo-based estimate, not a measurement. Your team checks it and sets the price.
Your dashboard
Every survey arrives ready to check and price
- Customer and move details: addresses, floors, lifts, parking, dates
- Room photos
- The items found in each room
- An estimated volume range, in ft³ with m³ in brackets
- For international moves, a container estimate (20 ft or 40 ft)
It is a photo-based estimate, not a measurement. Your team checks it and sets the price.
Running costs
It runs on your own AI account
The photo survey uses your own Anthropic account. You pay Anthropic directly for what you use. Our set-up form shows you how, step by step.
The AI cost is paid by you, directly to Anthropic, on your own account: never to us, and with no markup. Usually a small amount per survey. It depends on the number of photos in each survey and any retries. You pay Anthropic directly, and we show you how to set a monthly spend limit in your Anthropic account.
Privacy
Where the photos go
Every place your customers' photos and details go, and where they don't.
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Stored only on your hosting
Photos are kept only on your own web hosting, in a private folder with no public web address. Customer details and the inventory are in your own database on the same hosting.
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Sent to Anthropic for the analysis
Each room's photos (resized to at most 1568 px), the room name and item names go to Anthropic's API with your own API key. The customer's name, phone, email, addresses and move details are not sent.
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Nothing comes to us
No tracking, analytics or licence checks: the photo survey never contacts our servers, and we have no account, key or back door in your installation. During set-up and support we use the temporary hosting access you give us.
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Seen by your team and the customer
Everyone with a login to your dashboard sees every survey (there are no separate roles). The customer sees their own survey through their private link, until they send it.
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Deleted when you choose
Delete one survey or many, and their photos are removed for good. Or switch on automatic deletion after 7 to 3,650 days.
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Other services, never photos
UK postcodes go to postcodes.io for the distance, emails go through your own email server, and the dashboard font loads from Bunny Fonts.
- The customer's browser redraws each photo before upload, which removes its location data. Only very old browsers send the original file.
- Outside the photo survey's control: copies in your hosting provider's backups, emails already sent, and what Anthropic holds under its terms.
- What Anthropic does with data sent to its API, including how long it keeps it, is set by its terms and your own Anthropic account: Anthropic Privacy Policy (opens in a new tab) and Commercial Terms (opens in a new tab).
- Trying our demo? It runs on our own hosting with our Anthropic key. Public demo surveys are deleted with their photos after 24 hours; personal demo photos 7 days after the demo expires. Our Privacy Policy has the details.
Quick answers
Photo survey questions
Does it replace a home survey?
Not always. It is an AI photo survey: a photo-based inventory estimate, not a measurement. Most standard moves can be quoted from it. Complex jobs may still need a home survey.
Is the volume guaranteed?
No. It is an estimated range. Your team checks every survey and sets the price.
Who pays for the AI?
You do, directly to Anthropic, on your own account.
What does the AI cost per survey?
The AI cost is paid by you, directly to Anthropic, on your own account: never to us, and with no markup. Usually a small amount per survey. It depends on the number of photos in each survey and any retries. You pay Anthropic directly, and we show you how to set a monthly spend limit in your Anthropic account.
Do customers need an app?
No. It's a link that opens in their phone browser. Nothing to install, no account.
How does the customer get the link?
You send it, one link per lead, by WhatsApp, email or text message. A lead form on your website can send it automatically.
Can I ask for more photos?
Yes. Ask for a retake of any room: the customer gets a link that opens just that room.
Can I use it without a new website?
Yes. We add it to your website, or set it up on its own link, for example survey.yourcompany.co.uk.
Does it work on any phone?
Yes. Any smartphone with a camera and a web browser.
Get your fixed price
Tell us about your company. We reply by email within one working day.
You approve it before it goes live.